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Privacy Policy

How CodeReel handles account, order and video brief information.

Last updated: 2026-10-01

Introduction

CodeReel publishes video guides and prompts and offers a paid prompt pack and custom launch videos. This policy describes the information involved when you use the site, create an account, place an order or send us a video brief.

Information We Collect

The information involved depends on what you do on CodeReel:

  1. Account and contact information — Your name and email address when you create an account or contact us.
  2. Order and video brief information — Order details and any product URL, logo, brand assets, reference video or other material you choose to provide for a custom video.
  3. Site and device information — Information needed to operate and secure the site. Optional analytics tools may collect usage data when enabled.
  4. Cookies — Used for account sessions and site preferences; optional analytics tools may use them when enabled.
  5. Payment information — Stripe handles the checkout for the offers shown on the site. CodeReel checks payment status for prompt pack downloads and does not receive your full card number.

How We Use Your Information

We use this information to:

  • Run accounts and protect the site from misuse.
  • Verify prompt pack purchases and fulfill custom video orders.
  • Reply to questions, support requests and order messages.
  • Understand site use when optional analytics are enabled.

Data Sharing

We do not sell your personal information. Information may be handled by services needed for your request, including Stripe for payments and configured email, hosting or analytics providers. We may also disclose information when legally required.

Security

We use access controls and secure connections to protect account and order information. No online service can guarantee absolute security.

Your Rights

You can update your profile in account settings. For questions about your information, or to request access or deletion, use a support ticket from your account or reply to an order email. We will handle requests according to the applicable requirements.

Changes to This Policy

We may update this policy. The date at the top of this page shows the latest revision.

Contact Us

For privacy questions, use a support ticket from your account or reply to an order email.